Getting the best out of the people around you is a key skill regardless of the business you are in. Whether its keeping staff engaged and motivated, providing service that will delight your customers or negotiating a win-win deal with your suppliers, your success depends upon your ability to build relationships and understand what drives other people.
This is something for which most of us have some kind of instinctive feeling. We know when it’s going well and when it’s not. But have you ever tried to put into words your instinct about another person, either directly to that person, or in a discussion with others on how to best handle them?
You have probably heard them saying, ‘human beings are creatures of habit’ but did you know that we have habits in the way we think and communicate as well as in our daily activities?
When you know what to notice, you can detect the subtle patterns in the way people use words and the way they act. Listening out for key words and phrases can give you valuable clues and insights into how best to motivate someone or whether they are suited to working alone for long periods. There’s even a pattern that can help us predict how long someone is likely to stay in the same job!
If you’d like to learn to read other people through everyday conversation, Brilliant Minds next Language and Behavior Profile programme is Tuesday 29th – Thursday 31st August.
For further information and to book a place please visit https://www.brilliantminds.co.uk/lab-profile-practitioner-training/
